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Leadership Skills & Team Development for IT & Technical

at Global Knowledge - West Loop

Course Details
Start Date:

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Booking for 6+?
West Loop, West Side
500 W Madison St
Btwn N Clinton & Canal Streets
Illinois City, Illinois 60661
Purchase Options
Class Level: Advanced
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this leadership training:

Leadership Skills and Team Development for IT and Technical Professionals

Master the art of IT and technical leadership with these essential people skills.

IT leadership skills are different from the skills needed to lead non-technical professionals.
Helping technical professionals successfully complete tasks through positive work relationships is a key leadership responsibility. In this interactive, live online seminar, you'll learn how to build and lead an effective team and evaluate your team's performance. You will also develop a practical action plan for continued leadership success.

What You'll Learn
  • Hands-on practice building and leading a team
  • Maintain team performance during times of change
  • Manage and resolve team conflict
  • Develop the skills to manage the day-to-day challenges of team leadership
Who Needs to Attend
IT and technical professionals, including team leaders, managers, directors, and others, who want to enhance their team-building and leadership skills.

There are no prerequisites for this course

Follow-On Courses
  • Managing Today's IT and Technical Professionals
  • IT Project Management
Course Outline
Lesson 1: Forming
  • The unique characteristics of technical professionals
  • Using your understanding of technical professionals to lead teams
  • Determining your leadership style and using it effectively
  • Using the Team Meeting Success Tool to improve team performance
Lesson 2: Storming
  • Establishing the basic necessities of team building
  • Stages of team development
  • Taking effective action with changing team dynamics
  • Preventing or minimizing destructive conflict
Lesson 3: Norming
  • Applying planning, discipline, and problem-solving, and delegating responsibility
  • Coaching and providing feedback to individuals and the team
  • Leading the team using motivation, communication, and leadership without authority
Lesson 4: Performing
  • Monitoring performance
  • Improving your individual leadership skills
  • Moving a team toward high performance

Still have questions? Ask the community.

Refund Policy
Notice of cancellation must be submitted 16 business days prior to class.


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School: Global Knowledge

Global Knowledge

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate...

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