Apple Certified Technical Coordinator-Yosemite 101+201 is unfortunately unavailable

Thankfully we have 2 other Mac OS Classes for you to choose from. Check our top choices below or see all classes for more options.

Apple Certified Technical Coordinator-Yosemite 101+201

at Global Knowledge - The Loop

Course Details
Start Date:

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!
If you're enrolled in an upcoming date, this simply means that date has now sold out.

The Loop, Downtown/Loop
200 S Michigan Ave Ste 910
Btwn E Adams St & E Jackson Blvd
Illinois City, Illinois 60604
Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this mac os training:

This boot camp is a combined delivery of the Yosemite 101 and Yosemite 201 courses. The OS X Support Essentials 10.10 Exam and the OS X Server Essentials 10.10 Exam are also included with the class. (Exams are not included with on-site delivery.) This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems.

This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. You learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.

What You'll Learn
  • The troubleshooting process and how to become more efficient with available tools and resources
  • Mac OS X v10.10 features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification
  • The features of Mac OS X Server v10.10
  • How to configure essential services on Mac OS X Server
  • How to use Mac OS X Server tools to monitor and troubleshoot services
  • Effective use of Mac OS X Server to manage a small network of Macintosh computers and users
  • How to manage access to files and services
  • How to prepare for Apple Certified Technical Coordinator certification
Who Needs to Attend
This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X such as teachers and technology specialists who manage classroom networks or computer labs.

  • Basic OS X knowledge
  • Basic troubleshooting experience
  • Experience with OS X in a network environment
Course Outline

1. Installing OS X Yosemite
  • About OS X Yosemite
  • Installation Choices
  • Before Upgrading a Previous System
  • Preparing the System Disk
  • Upgrading and Installing
  • Installer Troubleshooting
2. Setup and Configuration
  • Setup Assistant
  • Migration Assistant
  • System Preferences
  • Configuration Profiles
  • System Information
3. OS X Recovery
  • Startup from OS X Recovery
  • OS X Recovery Utilities
  • External OS X Recovery Disks
4. OS X Software Updates
  • Apple Software Update
  • Manual Software Updates
  • Installations History
5. User Accounts
  • User Account Management
  • Parental Controls
  • Login and Fast User Switching
6. User Home Folders
  • Home Folder Content
  • Deleting User Accounts
  • Migrating and Restoring Home Folders
7. System Security
  • User Account Security
  • Account Passwords
  • Resetting Passwords
  • System Security Settings
  • Firmware Password
8. Keychain Management
  • Keychain System
  • Keychain Management
  • iCloud Keychain
9. File Systems and Storage
  • File System Components
  • Managing File Systems
  • Mounting, Unmounting, and Ejecting
10. FileVault 2
  • FileVault 2 Technology
  • Enabling FileVault 2
  • FileVault 2 Recovery
11. Permissions and Sharing
  • File System Permissions
  • Permissions for Sharing
  • Managing Permissions
12. File System Troubleshooting
  • File System Inspection
  • Troubleshoot Partitions and Volumes
  • Troubleshoot File System Permissions
13. Hidden Items and Shortcuts
  • Hidden Items
  • Bundles and Packages
  • File System Shortcuts
14. System Resources
  • OS X File Structure
  • Font Resources and Font Book
15. Metadata and Spotlight
  • File System Metadata
  • Spotlight Search
16. File Archives
  • File Archive Comparison
  • Zip Archives
  • Disk Images
17. Time Machine
  • Time Machine Architecture
  • Configuring Time Machine
  • Restoring from Time Machine
18. Installing OS X Server
  • Evaluating OS X Server Requirements
  • Preparing to Install OS X Server
  • Installing OS X Server
  • Updating or Migrating to OS X Server
  • Updating OS X Server
19. Providing DNS
  • What is DNS?
  • Evaluating OS X DNS Hosting Requirements
  • Configuring DNS Service in OS X Server
  • Troubleshooting DNS Service in OS X Server
20. Exploring the Server App
  • Allowing Remote Access
  • Using the Next Steps Drawer
  • Using Server Sidebar Elements
  • Using the Manage Menu
  • Using the Tool Menu
  • Using Help
21. Configuring SSL Certificates
  • Understanding SSL Certificates
  • Configuring SSL Certificates
22. Using Status and Notifications
  • Monitoring the Status Concepts
  • OS X Server Alerts
  • Logs in OS X Server
  • Stats in OS X Server
  • Storage
23. Backing Up OS X Server
  • Backup Concepts
  • Time Machine
24. Managing Local Users
  • Understanding Authentication and Authorization
  • Creating and Administering User and Administrator
  • Server Accounts
  • Managing Access to Services
25. Configuring Open Directory Services
  • Introducing Directory Services Concepts
  • Configuring Open Directory Services
26. Managing Local Network Accounts
  • Using the Server App to Manage Network User Accounts
  • Configuring Authentication Methods on OS X Server
  • Using Single Sign-On and Kerberos
27. Configuring OS X Server to Provide Device Management
  • Profile Manager
  • Configuring Profile Manager
28. Managing with Profile Manager
  • Introducing Account Management
29. Providing File Sharing Services
  • Addressing the Challenges of File Sharing
  • Creating Share Points
  • Troubleshooting File Services
  • Providing FTP Service
30. Understanding File Access
  • Configuring Access to Share Points and Folders
  • Understanding POSIX Permissions vs. ACL Settings
31. Leveraging NetInstall
  • Managing Computers with NetInstall
  • Creating Images with System Image Utility
  • Understanding Shadow Files
  • Troubleshooting NetInstall
32. Implementing Software Update Service
  • Managing Software Updates
  • Troubleshooting Software Update Service
33. Offering Time Machine Network Backup
  • Time Machine as a Network Service
34. Providing Security via the VPN Service
  • Understanding VPN
  • Configuring VPN with the Server App
35. Understanding DHCP
  • Understanding How DHCP Works
  • Configuring DHCP Service
36. Hosting Websites
  • Web Service Software
  • Understanding Basic Website Structure
  • Monitoring Web Services
37. Providing Mail Services
  • Hosting Mail Services
  • Troubleshooting Mail Services
38. Configuring the Wiki Services
  • Understanding and Managing a Wiki
  • Troubleshooting the Wiki Service
39. Implementing Calendar Service
  • Calendar Service Data Locations
  • Using the Calendar Service
40. Providing Message Service
  • Managing the Message Service
  • Troubleshooting the Message Service
41. Managing Contacts Service
  • Understanding the Contacts Service
  • Troubleshooting Contacts Service

Still have questions? Ask the community.

Refund Policy
Notice of cancellation must be submitted 16 business days prior to class.


Google Map

Global Knowledge

All classes at this location

Start Dates (0)

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!

Similar Classes

Benefits of Booking Through CourseHorse

Booking is safe. When you book with us your details are protected by a secure connection.
Lowest price guaranteed. Classes on CourseHorse are never marked up.
This class will earn you 36950 points. Points give you money off your next class!
Questions about this class?
Get help now from a knowledge expert!
Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Reviews of Classes at Global Knowledge (12)

School: Global Knowledge

Global Knowledge

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate...

Read more about Global Knowledge

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Chicago educator.

Want to take this class?

Save to Wish List
Taking this class for work? Get exclusive perks & discounts for free.

2 Top Choices

Coding for Beginners: HTML and CSS

at General Assembly - Near North Side 444 N Wabash Ave 5th Fl, Illinois City, Illinois 60611

HTML and CSS are the fundamental building blocks of the web. Whether you're a beginner who wants to get started in web development, a designer looking to hand-code their concepts, or a marketer who wants a little more control over their CMS, you'll need to know HTML and CSS to get the job done. This session, designed for the beginner programmer, will...

Tuesday Nov 26th, 6pm - 9pm

Python Programming 101

at General Assembly - Near North Side 444 N Wabash Ave 5th Fl, Illinois City, Illinois 60611

Unlock data-driven insights with code. During our Python-focused introductory workshop, you’ll learn to harness the power of an essential programming language for data scientists and use it to drive accurate business insights. Working with real-world examples, you’ll: Touch on fundamental Python programming techniques and tools. Discover the...

Wednesday Nov 13th, 6pm - 9pm