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MacOS Support Essentials 10.12 Exam

at Global Knowledge - The Loop

Course Details
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The Loop, Downtown/Loop
200 S Michigan Ave Ste 910
Btwn E Adams St & E Jackson Blvd
Illinois City, Illinois 60604
Class Level: Advanced
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this mac os training:

Exam number: 9L0-434  
  • 80 scored technical questions (you have 120 minutes to complete) 
  • Five unscored demographic questions (you have 5 minutes to complete) 
  • Multiple-choice and interactive-media questions randomly drawn from a pool 
  • Passing score: 75 percent (scores are not rounded) 
  • Exam duration: Two hours 
You will earn an ACSP certification by passing the macOS Support Essentials 10.12 Exam.

What You'll Learn

The Apple Training and Certification program keeps you at the forefront of Apple technology. Certification creates a benchmark to demonstrate your proficiency in specific Apple technologies and gives you a competitive edge in today’s evolving job market. Besides differentiating you as a skilled user and support professional for macOS Sierra, an ACSP certification enables you to benefit from the power of the Apple brand. When you pass the certification exam, you receive an email that details how you'll receive your Apple certificate, along with instructions on how to order a framed version. The email includes LinkedIn, Facebook, and Twitter icons so you can easily share your certification news with your networks on these sites. 

You also receive a login for the Apple Certification Records System, where you can do the following actions: 
  • Update your profile and opt in to display your Apple Certification in the Apple Certified Professionals Registry. Review your certification progress 
  • Download your certification logo to use on business cards, résumés, websites, and more. Provide access to employers to verify your certifications 
  • Gain experience with macOS  
  • Complete the #5821 Sierra 101: macOS Support Essentials 10.12 course 
  • Download the Exam Preparation Guide

    Related Certifications

    You will earn an ACSP certification by passing this exam 
Who Should Attend 

ACSP certification is for the help desk professional, technical coordinator, or power user who supports macOS users, manages networks, or provides technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can complete these tasks: 
  • Configure key services
  • Perform basic troubleshooting 
  • Support multiple Mac users

Still have questions? Ask the community.

Refund Policy
Notice of cancellation must be submitted 16 business days prior to class.


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School: Global Knowledge

Global Knowledge

Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate...

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