Jul 27th
9am–5pm CDT
Meets 5 Times
Learn the ins and outs of customer relationship management (CRM) in Chicago with classes that cover topics such as data analysis, customer segmentation, and effective communication strategies.
1 class in-person in Chicago has spots left, and 1 class live online is available.
Computer Training Source, Inc. @ 420 N Wabash Ave, Chicago, IL
Get certified as a Salesforce Administrator with this hands-on course. Learn how to customize your organization's application, manage data, create reports and dashboards, and automate business processes. Enhance your skills and boost your career potential.
Jul 27th
9am–5pm CDT
Meets 5 Times
Computer Training Source, Inc. @ Online Classroom
Master the skills needed to become a certified Salesforce admin with this hands-on online course. Learn how to customize applications, manage data, create reports and dashboards, and automate business processes. Get ready to excel in your Salesforce admin career.
Jul 27th
9am–5pm CDT
Meets 5 Times
This course covers Salesforce’s existing reports as well as the Salesforce reporting tool set. You will learn how to customize existing reports and create your own reports. Information on building dashboards and enhancing your reports via formulas and filters is provided to help you analyze your business. What You'll Learn Work with standard reports Establish a report building process Build custom reports using different reporting formats...
Thousands of classes & experiences. No expiration. Gift an experience this holiday season and make it a memorable one. Lock in a price with the Inflation Buster Gift Card Price Adjuster™
This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalog and process sales information. It also introduces some of the tools used to analyze and report on sales information. Audience Profile: This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn...
Microsoft Dynamics CRM 2011 Customization and Configuration describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution. Audience...
This course is designed for customers who are interested in learning CRM 2013 or CRM 2015. It covers the new features in CRM 2015, but also the important capabilities of Microsoft Dynamics CRM in general. Overview This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts;...
This course “Introduction to Microsoft Dynamics® CRM ”, is intended to teach the skills needed to perform standard functions within Microsoft Dynamics CRM. This includes features of the application, as well as some “best practices” and some common usage procedures. The intended audience for the course is users who have little or no experience with Microsoft Dynamics CRM or perhaps have some level of experience with other CRM software applications....
This course is a must for anyone responsible for using analytics to drive business results in a sales organization. In it, you will gain the skills and knowledge you need to gather analytics requirements, design and build custom reports and dashboards, and deploy them to your users. Using real-world scenarios, you will discover the tools you need to analyze your key sales metrics, including lead generation, pipeline and trends, closed business,...
Master Salesforce with custom applications, reporting, and automation. In this course for experienced administrators, you will increase your skills and knowledge about how Salesforce can solve your most pressing business needs. Using real-world scenarios, you will cover extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently with...
This course is designed for customers who are interested in learning CRM 2013 or CRM 2015. It covers the new features in CRM 2015, but also the important capabilities of Microsoft Dynamics CRM in general. Overview: This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software...
This course introduces you on how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM. It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns. ...
This course introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. You will learn how to use the knowledge base and discusses how organizations can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams and queues in Microsoft Dynamics CRM. Audience Profile: ...
ONLC Training Centers @ 1000 Essington Rd, Chicago, IL
This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment. Audience Profile: This course...
This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and...
This training provides students with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics CRM 2011 Audience Profile: This course is intended for Microsoft Dynamics CRM System Administrators and Customizers, as well as Business Managers who want to find out how to automate business processes. After completing this course, students will be able to: Describe the primary benefits and scenarios...
ONLC Training Centers @ 233 S Wacker Dr, Chicago, IL
This one-day instructor-led course, Reporting in Microsoft Dynamics CRM 2011, provides students the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics CRM 2011. Audience Profile: This course is intended for Microsoft Dynamics CRM System IT Professionals. The course will also introduce topics and functionality important for developers, but will not cover these topics in depth....
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013. Additionally, this course guides you through the process of working with your customers in Microsoft Dynamics CRM 2013, including: resolution...
This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales information. This course guides you through the tools that help make the internal processes simpler and easier so your sales force can focus on what is important—creating...
This comprehensive hands-on course is a must for new application developers who want to create custom Force.com applications or customize existing Salesforce applications. Participants will learn how to use the declarative “clicks not code” capabilities of the Force.com platform to create new applications, and Visualforce pages and components to create custom interfaces. Skills Gained Build and customize multi-user cloud applications with...
This comprehensive hands-on course is perfect for developers who want a deep dive into using Apex to build, extend, and deploy Salesforce applications on the Force.com platform. This course also covers using Apex to build and customize Visualforce pages. Skills Gained: When you complete the course, you’ll be able to use the capabilities of the Force.com cloud platform to develop or extend cloud applications: Develop custom Force.com code....
Try removing some filters.
CRM Training in Chicago are rated 4.4 stars based on 42 verified reviews from actual CourseHorse.com purchasers.
More in Business Software
Get special date and rate options for your group. Submit the form below and we'll get back to you within 2 business hours with pricing and availability.