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CRM Training Chicago

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Learn the ins and outs of customer relationship management (CRM) in Chicago with classes that cover topics such as data analysis, customer segmentation, and effective communication strategies.

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Administration Essentials for Experienced Admins

ExitCertified

This course is for experienced administrators who are ready to increase their skills and knowledge about how Salesforce can solve their most pressing business needs. Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more from...

(2) All levels 18 and older
No upcoming schedules

Service Scheduling in Microsoft Dynamics CRM 2011

ONLC Training Centers

This course discusses the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process. It also discusses how to use service scheduling in situations that have complex scheduling requirements. Audience Profile: This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn about the available service scheduling features in the...

(7) All levels 18 and older
No upcoming schedules

Introduction to Microsoft Dynamics CRM 2011

ONLC Training Centers

This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Dynamics CRM for Outlook interface, searching, and reporting. Audience Profile: This course is intended for individuals...

(7) Beginner 18 and older
No upcoming schedules
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