ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. This class prepares you to sit for the ITIL Foundation certificate exam.
Unit 1: Introduction
Unit 2: Service Management
Unit 3: Service Strategy Overview
Unit 4: Service Design Overview
Unit 5: Service Transition Overview
Unit 6: Service Operation Overview
Unit 7: Service Operation Functions
Unit 8: Continual Service Improvement
Unit 9: Tools and Technology Considerations
Unit 10: Preparing For and Taking the
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|Start Date||Time||Teacher||# Sessions||Price|
||6:00pm - 10:00pm||TBD||6||$1,895|
This course consists of multiple sessions, view schedule for sessions.
|Wed, Jan 08||6:00pm - 10:00pm||TBD|
|Mon, Jan 13||6:00pm - 10:00pm||TBD|
|Wed, Jan 15||6:00pm - 10:00pm||TBD|
|Mon, Jan 20||6:00pm - 10:00pm||TBD|
|Wed, Jan 22||6:00pm - 10:00pm||TBD|
Since 1991 Computer Training Source, Inc. has offered computer software training classes for business and individuals. We have multiple convenient training centers in Chicago Illinois.
Training can be held at our training centers or at your location. We offer regularly scheduled classes as well as private...
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