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ITIL 4 Foundation Training & Certification

at GreyCampus - The Loop

(1)

Course Details

Price:

$1,049

Start Date:

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Location:

The Loop, Downtown/Loop
190 S LaSalle St Ste 2100
Btwn W Marble Pl & W Adams St
Chicago, Illinois 60603 (Map)

Important:

Early Bird Price until Dec. 7, $1249 thereafter (Includes $250 exam fee).

Purchase Options

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Description

Class Level: Beginner

Age Requirements: 16 and older

Average Class Size: 12

What you'll learn in this itil training:

An immersive exam-prep course that prepares you for the ITIL 4 Foundation exam. This course covers the most recent update (ITIL 4 - February 2019) to the certification exam and is available in multiple learning formats - Online self-learning, Live-online, and Traditional classroom training. Make your learning experience convenient without compromising on the learning outcomes.

This training program is geared towards a 360° coverage of the ITIL 4 Foundation certification exam. The courseware utilizes a mix of practice tests and video presentations (in addition to instructor-led lectures for classroom formats) for an impactful learning experience.

ITIL 4 Foundation level provides you with the introduction to ITIL 4 and gives a new perspective to look at the IT Service Management through a Service Value System. ITIL 4 has been developed for organizations and individuals for managing information technology in a modern service economy. This update has integrated Agile, DevOps and Lean concepts with ITIL best practices.

The ITIL 4 Foundation course is mandatory to be eligible for all other levels.

Skills
Understand the 7 Guiding principles of ITIL, Service Value Chain, and the 4 dimensions of Service management.
Alignment
Our ITIL 4 Foundation course curriculum is aligned to the latest update of AXELOS.
Outcome
Be fully prepared to clear the ITIL 4 Foundation certification exam.

What’s included in the ITIL 4 certification training course?
The online self-learning version of the course comes with

Video presentations covering all topics that prepare you for the ITIL 4 certification exam.
Practice questions and interactive games to quickly review your knowledge.
2 simulated full-length practice tests on the lines of the real certification exam.
Earn 25 PMI PDUs, applicable if you hold a PMI credential
1 live, online instructor-led session where the instructor explains how to solve every question in a full practice test.

The curriculum for this ITIL 4 Foundation training course is 100% aligned to the latest AXELOS update to clear your ITIL 4 Foundation certification exam. The following is a list of broad topics covered

ITIL Introduction

IT service management
About ITIL 4
The structure and benefits of ITIL 4

Key concepts of service management

Value Co-creation & Organization
Service Relationships and value

The four dimensions of service management

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes
External factors

The ITIL service value system (SVS)

SVS Overview
Opportunity, demand and value
The ITIL guiding principles
Governance
Service value chain (SVC)
Continual improvement

ITIL management practices

General management practices
Service Management practices
Technical management practices

Still have questions? Ask the community.

Refund Policy

GreyCampus reserves the right to reschedule/cancel an event, or change the location of an event.

In case GreyCampus cancels an event, 100% refund will be paid to the delegate. Alternatively, the delegate can also choose a different session at no additional cost.
If a delegate cancels a session, no refund will be made.
If a delegate wishes to reschedule his/her session, a rescheduling fee of $250 will be charged.
If any participant is not satisfied with the session, he/she needs to inform us within 24 hours of the first session. We will refund the entire amount. Participants should communicate the same to us via email to [email protected]
Online Self-Learning courses have a 3 day refund policy. If you are not satisfied with the course and report this over an email to [email protected] within 3 days from the date of purchase we will refund the entire amount. This guarantee is considered void in any of the following cases. If the candidate has: Completed more than 30% of the course, Downloaded any of the offline materials, Attempted one or more mock exams, Used exam vouchers.
Registrations for our exam service, note that all exams will be booked within 1 year from the date of registration. Registrants will need to provide necessary information on time to enable us to book exams.
No refunds will be made on examination services’ registration fees.
Exam services will take up to 20 working days for processing examination applications.
Soft copies will be provided for certificates received from third party and accreditation bodies. If a delegate requires a print copy, an additional amount towards shipping, handling and related charges will be charged on actuals.

Map

GreyCampus
The Loop, Downtown/Loop
190 S LaSalle St Ste 2100
Btwn W Marble Pl & W Adams St
Chicago, Illinois 60603 The Loop, Downtown/Loop
190 S LaSalle St Ste 2100
Btwn W Marble Pl & W Adams St
Chicago, Illinois 60603

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School: GreyCampus

GreyCampus transforms careers through skills and certification training. We are a leading provider of training for working professionals in the areas of Project Management, Big Data, Data Science, Service Management and Quality Management. We offer live-online (instructor-led online), classroom (instructor-led...

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ITIL® Capability - Service Offerings and Agreements

Intermediate

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. Course Syllabus: Learning Unit SOA01: Introduction to service offerings and agreements (SOA) ...

The purpose of this training module and the associated...

Mon, Dec 23

8:30am - 5:00pm

Meets 5 Times