ITIL® Capability - Planning, Protection & Optimization

at Mountainview ITSM - Near North Side

Course Details
Price:
$2,199 10 seats left
Start Date:

Mon, Sep 23, 8:30am - Sep 27, 5:00pm (5 sessions)

Next start dates (9)

Location:
Near North Side, Downtown/Loop
540 N Michigan Ave
Btwn E Ohio St & E Grand Ave
Illinois City, Illinois 60611
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Important:
Classes are only held if at least 5 students show up.
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Description
Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this itil training:

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on  industry practices in service management as documented in the ITIL Service Lifecycle core publications. 

The ITIL Certificate in Planning, Protection and Optimization is intended to enable the holders of the certificate to apply PPO practices during the service management lifecycle and specifically in the following key ITIL process and role areas:
  • Capacity management
  • Availability management
  • IT service continuity management (ITSCM) Information security management
  • Demand management 
Course Syllabus:
  • Learning Unit PPO01: Introduction to planning, protection and optimization 
  • Learning Unit PPO02: Capacity management 
  • Learning Unit PPO03: Availability management 
  • Learning Unit PPO04: IT service continuity management (ITSCM) 
  • Learning Unit PPO05: Information security management 
  • Learning Unit PPO06: Demand management 
  • Learning Unit PPO07: Planning, protection and optimization roles and responsibilities 
  • Learning Unit PPO08: Technology and implementation considerations
Prerequisite Entry Criteria:

Candidates wishing to be trained and examined for this qualification must already hold the ITILFoundation Certificate in IT Service Management which must be presented as documentary evidence to gain admission. 

Candidates who hold the following ITIL qualifications are also eligible, and similar evidence will be required:
  • Earlier ITIL (V2) Foundation plus Foundation Bridge
  • ITIL Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes).
It is recommended that candidates:
  • Can demonstrate familiarity with IT terminology and understand the context of planning, protection and optimization management in their business environment. 
  • Have exposure to working in a service management capacity within a service provider environment, and have responsibility for at least one of the following management processes:
  1. Capacity management
  2. Availability management
  3. IT service continuity management
  4. Information security management
  5. Demand management 

Still have questions? Ask the community.

Refund Policy
  • If purchased less than a year ago: A 100% refund on the exam portion less an administration fee.
  • If purchased more than a year ago: Not refundable but a credit of the value of the service can be used towards other Mountainview Training or Services. 
  • Courses are transferable if CourseHorse is notified otherwise an administration fee will be applied.

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All classes at this location

Start Dates (10)
Start Date Time Teacher # Sessions Price
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Sep 24 8:30am - 5:00pm TBD
Wed, Sep 25 8:30am - 5:00pm TBD
Thu, Sep 26 8:30am - 5:00pm TBD
Fri, Sep 27 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 01 8:30am - 5:00pm TBD
Wed, Oct 02 8:30am - 5:00pm TBD
Thu, Oct 03 8:30am - 5:00pm TBD
Fri, Oct 04 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 08 8:30am - 5:00pm TBD
Wed, Oct 09 8:30am - 5:00pm TBD
Thu, Oct 10 8:30am - 5:00pm TBD
Fri, Oct 11 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 15 8:30am - 5:00pm TBD
Wed, Oct 16 8:30am - 5:00pm TBD
Thu, Oct 17 8:30am - 5:00pm TBD
Fri, Oct 18 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 22 8:30am - 5:00pm TBD
Wed, Oct 23 8:30am - 5:00pm TBD
Thu, Oct 24 8:30am - 5:00pm TBD
Fri, Oct 25 8:30am - 5:00pm TBD
Start Date Time Teacher # Sessions Price
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 29 8:30am - 5:00pm TBD
Wed, Oct 30 8:30am - 5:00pm TBD
Thu, Oct 31 8:30am - 5:00pm TBD
Fri, Nov 01 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 05 8:30am - 5:00pm TBD
Wed, Nov 06 8:30am - 5:00pm TBD
Thu, Nov 07 8:30am - 5:00pm TBD
Fri, Nov 08 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 12 8:30am - 5:00pm TBD
Wed, Nov 13 8:30am - 5:00pm TBD
Thu, Nov 14 8:30am - 5:00pm TBD
Fri, Nov 15 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 19 8:30am - 5:00pm TBD
Wed, Nov 20 8:30am - 5:00pm TBD
Thu, Nov 21 8:30am - 5:00pm TBD
Fri, Nov 22 8:30am - 5:00pm TBD
8:30am - 5:00pm TBD 5 $2,199
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 26 8:30am - 5:00pm TBD
Wed, Nov 27 8:30am - 5:00pm TBD
Thu, Nov 28 8:30am - 5:00pm TBD
Fri, Nov 29 8:30am - 5:00pm TBD

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School: Mountainview ITSM

Mountainview ITSM

Mountainview ITSM specializes in Information Technology Service Management. We have been delivering services since 1992. We are a World-wide Accredited Training Organization and Accredited Courseware Provider for:

  • ITIL
  • ISO 20000 
  • ISO 27000
  • PRINCE2
  • MoR
  • and more
Mountainview’s success is directly attributable...

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