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ITIL Training Chicago

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Learn the foundations of IT service management and gain the skills needed to effectively manage IT services in Chicago with ITIL classes.

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ITIL Service Capability: Release, Control, & Validation

ExitCertified

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based...

(2) Intermediate 18 and older
No upcoming schedules

ITIL Service Capability: Service Offerings & Agreements

ExitCertified

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...

(2) Intermediate 18 and older
No upcoming schedules

ITIL Foundation

ExitCertified

In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses. ITIL covers five core disciplines:...

(2) Beginner 18 and older
No upcoming schedules
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ITIL® Service Capability: Service Offerings & Agreement

Global Knowledge

Gain practical experience planning and executing processes within ITIL service offerings and agreements In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on...

(12) All levels 18 and older
No upcoming schedules

ITIL® Service Lifecycle: Continual Service Improvement

Global Knowledge

Learn to manage and control the activities and techniques within the ITIL continual service improvement stage. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This...

(12) All levels 18 and older
No upcoming schedules

ITIL® Service Capability: Release, Control & Validation

Global Knowledge

Learn how to use the ITIL release, control, and validation processes, activities, and functions to achieve operational excellence. In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to...

(12) Intermediate 18 and older
No upcoming schedules

DevOps Implementation Boot Camp

Global Knowledge @ 230 W Monroe St, Illinois City, IL

Learn the practices, tools, and skills that make true continuous operation possible in the real world. For decades there have been big disconnects between the different roles of the IT shop. We struggle with inherent barriers between development projects and the stable infrastructure needed to deploy and run products. Applications get completed and tested in insulated internal environments without adequate collaboration between production IT staff...

(12) All levels 18 and older
No upcoming schedules
$1,995

3 sessions

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ITIL® Service Lifecycle: Service Transition

Global Knowledge

Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL service transition. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This...

(12) Intermediate 18 and older
No upcoming schedules

ITIL® Service Lifecycle: Service Strategy

Global Knowledge

"Learn the principles, purpose, and objective of ITIL Service Strategy." In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations...

(12) Advanced 18 and older
No upcoming schedules

ITIL® Service Lifecycle: Service Operation

Global Knowledge

Learn the principles, processes, common activities, and implementation considerations of ITIL service operation. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course utilizes lecture,...

(12) Intermediate 18 and older
No upcoming schedules

ITIL® Service Capability:Operational Support & Analysis

Global Knowledge

Gain practical experience planning and executing processes within ITIL operational support and analysis. In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning...

(12) Intermediate 18 and older
No upcoming schedules

ITIL® Foundation

Global Knowledge

Learn about process improvements, benefits, and challenges of ITIL, and get your ITIL Foundation certification.  In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL...

(12) Beginner 18 and older
No upcoming schedules

ITIL® Release Control and Validation

Sprintzeal Americas Inc

Our ITIL® Release Control and Validation certificate training in Chicago IL is designed to help in successful planning, testing and implementation of new services which helps in meeting the organizational and user requirements. This ITIL certification helps achieve IT operational excellence. Getting this ITIL certification is crucial as it acts as a key component that helps in showing the principles, processes, methods and functions and the way...

(2) All levels 18 and older
No upcoming schedules

ITIL® Service Design

Sprintzeal Americas Inc @ 401 N Michigan Ave, Chicago, IL

ITIL® Service Design training in Chicago IL focuses on the design of IT services and covers the architectures, processes, policies, and documentation that will help enable design services that meet the needs of the organization. This Service Design acts as a module and guides how to create and launch products and services that will meet the ongoing needs of the organization. ITIL® Service Design course in Chicago IL covers and controls activities...

(2) All levels 18 and older
No upcoming schedules
$2,598

3 sessions

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ITIL® Service Transition

Sprintzeal Americas Inc

ITIL® Service Transition training in Chicago IL gives direction, change, and advancements. The ITIL® Service Transition depends on the effective application of change management, quality assurance, and risk management and project management. This is possible at every stage of service transition to plan and monitor the business requirements the ITIL® Service Transition helps plan and manage the change of service lifecycle by managing risk for...

(2) All levels 18 and older
No upcoming schedules

ITIL Foundation Training

Sprintzeal Americas Inc

ITIL Foundation aims at an information technology infrastructure library that describes procedure, task, and checklists. These are neither organization-specific nor technology-specific and can maintain a minimum level of competency.  The methodologies covered in this are used to maintain compliance and to measure improvement. And the skills gained allows the organization to establish a baseline from which it can implement and measure improvement. ...

(2) Beginner 18 and older
No upcoming schedules

ITIL® Service Operation

Sprintzeal Americas Inc @ 401 N Michigan Ave, Chicago, IL

Our ITIL® Service Operation training in Chicago IL focuses on the coordination and implementation of activities that enable a smooth and continuous flow of operations, products, and services during the IT service lifecycle. This ITIL® Service Operation module supports business operations and helps in taking control of new or changed services which in turn helps in planning and executing the actual efficiency. ITIL® Service Operation course covers...

(2) All levels 18 and older
No upcoming schedules
$2,398

3 sessions

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ITIL® Operational Support and Analysis

Sprintzeal Americas Inc

ITIL® Operational Support and Analysis training in Chicago IL focuses on offering a solid understanding of IT principles, processes, and aspects. ITIL® OSA training ideal for IT service management professionals. This certification training establishes the ability to apply support and analysis in service management. This course acts as a key module in the IT service management field and it also prepares you for the ITIL® OSA exam. The main aim...

(2) All levels 18 and older
No upcoming schedules

ITIL® Service Offerings and Agreements

Sprintzeal Americas Inc

Our ITIL® Service Offerings and Agreements course in Chicago IL provides an individual with a solid understanding of the modules their principles and processes and other aspects. This certificate is called a freestanding certificate and the main purpose of this certification is to test impart and validate the knowledge one gets from the industrial practices in IT service management. This course also concentrates on the implementation and improvement...

(2) All levels 18 and older
No upcoming schedules

ITIL® Continual Service Improvement

Sprintzeal Americas Inc

ITIL® Continual Service Improvement certificate training in Chicago IL offers guidance on the tools and technologies that can be used to support the CSI activities as well as shows how to evaluate risks. It covers management and control activities which helps in the improvement of the ITIL lifecycle. This course helps in improving efficiencies and return on investment for the organization. This Continual Service Improvement is a method to...

(2) All levels 18 and older
No upcoming schedules
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