Supporting and Troubleshooting Windows 10
- Intermediate
- 18 and older
- $2,975
- Earn 29,750 reward points
- 1900 S State College Blvd, Anaheim, CA
- 40 hours over 5 sessions
Apr 27th
10am–4pm PDT
Discover Classes. Earn 10% Rewards.
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Class Description
Description
What you'll learn in this windows training:
This course is designed to provide students with the knowledge & skills required to support & troubleshoot Windows 10 PCs & devices in a Windows Server domain environment.
Who Should Attend
After completing this course, students will be able to:
Before attending this course, students must have:
Who Should Attend
- The primary audience for this course is the Enterprise Desktop Support Technician (EDST), who provides Tier 2 support to users running Windows 10 personal computers (PCs) and devices in medium to large enterprise organizations, within a Windows domain environment.
- The secondary audience for this course are IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. Students who seek certification in the 70-697, Windows 10 Configuring exam will also benefit from this course.
After completing this course, students will be able to:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
- Troubleshoot startup issues and operating system services on a Windows 10 PC.
- Resolve issues related to hardware devices and device drivers.
- Troubleshoot Windows 10 PCs remotely.
- Troubleshoot issues related to network connectivity.
- Troubleshoot client configuration failures and GPO application issues.
- Troubleshoot issues related to user settings.
- Troubleshoot remote connectivity issues.
- Resolve issues related to accessing resources from computers that are domain-joined.
- Resolve issues related to accessing resources from computers that are not domain-joined.
- Troubleshoot issues related to application installation and operation.
- Recover a PC running Windows 10.
Before attending this course, students must have:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server 2012 R2 fundamentals.
- Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses Implementing and Managing Windows 10 and Deploying and Managing Windows 10 Using Enterprise Services.
Refund Policy
For open enrollment classes, ten (10) business days' written notice is required to reschedule a class with no additional fees.
In case of a no-show or a cancellation with less than ten (10) business days before class date: 100% of the class price will be due according to the date of original invoice or date of Term Net 30.
In case of a no-show or a cancellation with less than ten (10) business days before class date: 100% of the class price will be due according to the date of original invoice or date of Term Net 30.
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New Horizons Learning Group LA
New Horizons Learning Group has been serving businesses and individuals in the Arizona, California and Nevada communities for over 35 years. With ten convenient locations we offer a wide range of technical, application and business skills courses. As the world of computer technology continues to evolve...
Read more about New Horizons Learning Group LA
This school has been carefully vetted by CourseHorse and is a verified Los Angeles educator.
New Horizons Learning Group LA
Anaheim, Orange County
1900 S State College Blvd Ste 100
Btwn E Katella & E Orangewood Avenues
Anaheim, California 92806 Anaheim, Orange County
1900 S State College Blvd Ste 100
Btwn E Katella & E Orangewood Avenues
Anaheim, California 92806
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