Leading Through Relationship-Building Course

This course provides an in-depth examination of the skills and strategies needed to build strong relationships, encourage collaboration, and support personal and professional development. Participants explore relationship-building techniques, emotional intelligence, conflict management principles, approaches to developing others, and methods for strengthening collaboration and team performance.

What You Will Learn

• Evaluate methods for building strong professional relationships
• Apply the core components of emotional intelligence
• Assess key principles of conflict management
• Examine strategies for developing others
• Analyze approaches that strengthen collaboration and team building

Course Outline

Module 1: Understanding Collaborative Leadership

• Define collaborative leadership and its value in public service
• Identify key traits and mindsets of collaborative leaders
• Explore the differences between hierarchical and collaborative approaches

Module 2: Building Relationships and Trust

• Develop relational intelligence and authentic connections
• Foster trust through transparency, empathy, and accountability
• Understand psychological safety as a foundation for collaboration

Module 3: Communication and Dialogue

• Enhance listening, inquiry, and dialogue skills
• Navigate conflict constructively to strengthen collaboration

Module 4: Facilitating Collaborative Work

• Apply facilitation techniques to co-create solutions
• Use consensus-building and group decision-making tools

Module 5: Leading Across Boundaries

• Collaborate across departments, sectors, and stakeholder groups
• Build networks and partnerships for shared impact

Module 6: Embedding Collaboration in Leadership Practice

• Integrate collaborative approaches into day-to-day leadership
• Create a personal plan to lead more collaboratively