This course provides hands-on training in the use of medical billing software commonly utilized in healthcare facilities to manage patient accounts, process insurance claims, and streamline revenue cycle operations. Students will gain practical experience with medical billing platforms to learn tasks such as appointment setting, patient registration, charge entry, claim submission, payment posting, and account follow-up. The course emphasizes real-world application, data accuracy, and compliance with healthcare regulations such as HIPAA. Through guided exercises and simulated practice, students will develop the technical skills needed to confidently navigate medical billing software and support the financial operations of a medical office or billing department. This course is ideal for individuals preparing for entry-level roles in medical billing, coding, or health information technology.
This course falls under the Communication, Critical Thinking, Information, Technology & Literacy, and Personal, Social, Civic & Environmental Responsibility Institutional Level Outcome (ILO).
Upon the successful completion of this course, students will be able to:
- Navigate and operate common medical billing software platforms to perform essential billing tasks.
- Enter and manage patient demographic and insurance information accurately within the software system.
- Process charges and payments, including entering procedures, applying appropriate codes, and posting payments.
- Generate and submit electronic insurance claims through the billing software, understanding the steps to ensure clean claims.
- Track and follow up on claim status, including identifying and resolving claim denials and rejections using software tools.
- Perform patient billing and collections functions, including generating statements and managing account balances.
- Utilize reporting features to monitor billing performance, identify outstanding claims, and produce financial summaries.
- Troubleshoot common software issues and optimize workflow efficiency within the billing platform.
- Demonstrate professional communication skills when interacting with patients, insurance companies, and healthcare providers using information from the software system.
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
