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Managing Office 365 Identities and Services

  • Advanced
  • 18 and older
  • $3,045
  • 233 S Wacker Dr, Chicago, IL
  • over 5 sessions

Start Dates (0)

  • $3,045
  • ONLC Chicago - The Loop @ 233 S Wacker Dr 84th Fl (Willis Tower), Chicago, IL 60606
  • over 5 sessions
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Class Description

Description

What you'll learn in this azure training:

This is a 5-day Instructor Led Training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347.

Windows Azure and Office 365 are required or used as part of the lab for this course, which may not be available in all countries. Please check with your Microsoft training provider that these cloud services are available in your area. Training Providers please reference the course setup guide for more details.

NOTE: This course uses resources in Microsoft Azure, and requires that students have a Microsoft Azure account. Learning Centers are authorized to assign Azure Learning Passes to students for this course rather than ask students to sign up for Azure trial accounts, as was the previous practice in 20346A. In addition, do NOT provision an Office 365 tenant in advance. The Office 365 tenant will be provisioned as part of the class.

Audience Profile
This course is intended for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. This course is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, integration with on-premise directory services, and compliance with service level agreements.

Prerequisites
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Knowledge:
  • Completion of Clinic 40041 or equivalent technical knowledge.
  • Cloud-based service concepts
  • Overview of Office 365 and its component services
  • Active Directory Directory Service
  • TCP/IP network routing
  • Domain Name Services (DNS)
  • X.509 Certificates
  • Firewall ports
Experience:
  • Using Windows PowerShell
  • Administering Office 365 with Office 365 Admin Center
  • Working with virtual machines
  • Using Remote Desktop
After completing this course, students will be able to:
  • Provision Office 365
  • Plan and Implement Networking and Security in Office 365
  • Manage Cloud Identities
  • Implement and Manage Identities by Using DirSync
  • Implement and Manage Federated Identities for Single Sign-On (SSO)
  • Monitor and Troubleshoot Office 365 Availability and Usage
  • Manage Clients and End-User Devices
  • Provision SharePoint Online Site Collections
  • Configure Exchange Online and Lync Online for End Users
  • Plan for Exchange Online and Lync Online

Course Outline

Module 1: Preparing for Office 365
This module reviews the features of Office 365 and identifies recent improvements to the service. It then identifies the challenges in deploying Office 365 the benefits of the FastTrack approach compared to the traditional plan/prepare/migrate deployment process. After this, you examine how to plan the pilot, provision tenant accounts and finally, verify that clients can connect to the Office 365 service.
Lessons
Introduction to Office 365
Provisioning the Tenant Accounts
Planning a Pilot
Enabling Client Connectivity
Lab : Setting up the Lucerne Publishing Datacenter Environment
Set Up and Configure the Lucerne Publishing Data Center Environment
Build Environment Recovery Steps
Lab : Preparing for Office 365
Planning a FastTrack Pilot
Provisioning the Tenant Account
Preparing to Manage Office 365

Module 2: Managing Users, Groups, and Licenses
In this module, students learn about managing users, groups, and licenses by using the Office 365 console and Microsoft PowerShell.
Lessons
Manage Users and Licenses by Using the Administration Center
Manage Security and Distribution Groups
Manage Cloud Identities with Windows PowerShell
Lab : Managing Users, Groups, and Licenses
Manage Users and Licenses by Using the Administration Center
Manage Security and Distribution Groups
Manage Cloud Identities with Microsoft PowerShell
Lab : Continue Lucerne Publishing Datacenter Setup
Set Up the Exchange Server

Module 3: Administering Office 365
In this module, students learn about more complex administration functions, such as the management of administrators themselves, how to configure and set password policies in Office 365, and how to enable and administer rights management to protect confidential documents.
Lessons
Manage Administrator Roles in Office 365
Configure Password Management
Administer Rights Management
Lab : Administering Office 365
Manage Administrator Roles in Office 365
Configure Password Management
Administer Rights Management

Module 4: Planning and Managing Clients
In this module, students learn how to plan for client deployment and ensure that users get the tools they need to interact with Office 365 effectively. This module covers the planning process, how to make Office 365 ProPlus available to end-users directly, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.
Lessons
Plan for Office Clients
Manage User-driven Client Deployments
Manage IT Deployments of Office 365 ProPlus
Office Telemetry and Reporting
Lab : Managing Clients
Manage user-driven client deployments
Manage IT deployments of Office 365 ProPlus

Module 5: Planning DNS and Exchange Migration
In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process.
So far, you have been looking at Office 365 on its own. In this module, you move on to considering what you have to cover when migrating services from your on-premise environment, starting with your email system. This module addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process. In the lab, you will practice that planning and then carry out a cutover migration from your on-premises environment to Exchange Online.
Lessons
Add and Configure Custom Domains
Recommend a Mailbox Migration Strategy
Lab : Preparing for Exchange Migration
Configure Exchange Server for Cutover Migration

Module 6: Planning Exchange Online and Configuring DNS Records
In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process. This module also addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process.
Lessons
Plan for Exchange Online
Configure DNS Records for Services
Lab : Configuring DNS Records and Migrating to Exchange Online
Perform a cutover migration to Exchange Online
Configure DNS Records for Services

Module 7: Administering Exchange Online
In this module, you learn how to configure Exchange Online settings that you planned in the previous module, including archive polices, anti-malware and anti-spam settings, additional email addresses and external contacts and resources. These are actions that you would typically carry out during the Deploy phase of the Office 365 FastTrack deployment or as part of the normal management operations of Exchange Online.
You typically carry out these actions through the Office 365 portal, although you can also use the Windows Azure Active Directory PowerShell console to access additional features.
Lessons
Configure Personal Archive Policies
Manage Anti-malware and Anti-spam Policies
Configure Additional Email Addresses for Users
Create and Manage External Contacts, Resources, and Groups
Lab : Administering Exchange Online
Configure Personal Archive Policies
Manage Anti-malware and Anti-spam Policies
Configure Additional Email Addresses for Users
Create and Manage External Contacts, Resources, and Groups

Module 8: Configuring SharePoint Online
In this module, students learn how to plan a SharePoint Online implementation that reflects the customer's needs and then create site collections that reflect those requirements. This module then covers the process of external user sharing with SharePoint Online and describes how this arrangement helps organizations share information more effectively.
Lessons
Manage SharePoint Site Collections
Configure External User Sharing
Plan a Collaboration Solution
Lab : Configuring SharePoint Online
Create SharePoint Site Collections
Configure External User Sharing
Configure Social and Collaboration Features

Module 9: Configuring Lync Online
In this module, students learn how to identify factors in the customer's environment that need to be reflected in the Lync Online deployment plan, then configure Lync Online to reflect the customer's business requirements, both at the end-user level and at the organization level.
Lessons
Plan for Lync Online
Configure Lync Online Settings
Lab : Configuring Lync Online
Configure Lync End-User Communication Settings
Configure Lync Organizational Settings

Module 10: Implementing Directory Synchronization
In this module, students learn how to plan, prepare and implement DirSync as a methodology for user and group management in an Office 365 deployment. The module covers the preparation of an on-premises environment, the installation and configuration of DirSync, and how to manage Active Directory users after DirSync has been enabled.
Lessons
Prepare On-premises Active Directory for DirSync
Set up DirSync
Manage Active Directory Users and Groups with DirSync In Place
Lab : Implementing Directory Synchronization
Prepare on-premises Active Directory for DirSync
Set up DirSync
Manage Active Directory Users and Groups with DirSync In Place

Module 11: Implementing Active Directory Federation Services
In this module, students learn to plan for single sign-on (SSO) by using Active Directory Federation Services (AD FS) and then cover the process for setting up an AD FS server farm and an AD FS proxy. This module also cover the management process for certificates and the AD FS servers.
Lessons
Planning for AD FS
Install and Manage AD FS Servers
Install and Manage AD FS Proxy Servers
Lab : Implementing Active Directory Federation Services
Install AD FS Servers and Proxy Servers
Manage AD FS Servers and Proxy Servers

Module 12: Monitoring Office 365
In this module, students learn about monitoring user connections to Office 365 and how to cope with service outages. They look at a range of tools that diagnose service health and review the reports that Office 365 provides.
Lessons
Isolate Service Interruption
Monitor Service Health
Analyze Reports
Lab : Monitoring Office 365 (Optional)
Isolate Service Interruption
Track Message Delivery
Monitor Service Health and Analyze Reports

Refund Policy

Cancellation / Reschedule by Student

Because we must schedule rooms, ship course materials, assign instructors and provision computer resources well in advance, it is important students alert us ASAP with any cancel/reschedule requests.

Please note the following policies:

  • If requested 16 or more calendar days before the class
    • Cancellation requests made in this timeframe are eligible for refund less 5% cancellation fee.
    • Reschedule requests made in this timeframe will be accommodated if availability exists and will be processed at no additional charge.
  • If requested 15 calendar days or less before the class
    • Cancellation or Reschedule requests made by the student 15 calendar days or less before the class starts will be charged 100% the course fee and are not entitled to a refund.

Substitutions

  • If you are unable to attend your class, a substitute who meets the course prerequisites may attend in your place at no additional charge for the original class title, date and location. If you cannot find a substitute, you will be subject to the class cancellation policy.

Make-up Policy

Students are permitted one (1) Make-Up opportunity to attend an instructor-led class that was paid for but not previously attended for no additional charge.

  • Make-Up class registrations are subject to availability and are not entitled to refund.
  • Students may not reschedule a Make-up class registration.
  • Any no shows or cancellations forfeit their one Make-up opportunity.

Additionally, ONLC reserves the right to retire courses due to lack of demand. Retired classes are not available for Make-Up.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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