ITIL® Lifecycle - Service Transition

at Mountainview ITSM - Near North Side

Course Details
Price:
$1,999 10 seats left
Start Date:

Mon, Sep 28, 8:30am - Oct 01, 5:00pm Central Time (4 sessions)

Next start dates (9)

Location:
Near North Side, Downtown/Loop
540 N Michigan Ave
Btwn E Ohio St & E Grand Ave
Illinois City, Illinois 60611
(Map)
Important:
Classes are only held if at least 5 students show up.
Purchase Options
Description
Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this itil training:

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Transition publication. 

The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. 

Course Syllabus:
  • Learning Unit ST01: Introduction to service transition
  • Learning Unit ST02: Service transition principles
  • Learning Unit ST03: Service transition processes
  • Learning Unit ST04: Managing people through service transitions
  • Learning Unit ST05: Organizing for service transition 
  • Learning Unit ST06: Technology Considerations 
  • Learning Unit ST07: Implementing and improving service transition
  • Learning Unit ST08: Challenges, critical success factors and risks
Prerequisite Entry Criteria: 
Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management which must be presented as documentary evidence to  gain admission. 

Candidates who hold the following ITIL qualifications are also eligible, and similar evidence will be required:  
  • Earlier ITIL (V2) Foundation plus Foundation Bridge  
  • ITIL Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes).
Eligibility for Examination: 
To be eligible to take the ITIL Intermediate Qualification: Service Transition examination, candidates shall fulfill the following requirements: 
  • Undertake at least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e learning solution) for this syllabus, as part of a formal, approved training course/scheme 
  • A basic IT literacy and around 2 years IT experience are highly desirable 
  • Hold the ITIL Foundation Certificate in IT Service Management 
  • It is recommended that candidates should complete at least 21 hours of personal study by reviewing the syllabus and the ITIL Service Transition publication in preparation for the examination, specifically Chapter 2: Service management as a practice.

Still have questions? Ask the community.

Refund Policy
  • If purchased less than a year ago: A 100% refund on the exam portion less an administration fee.
  • If purchased more than a year ago: Not refundable but a credit of the value of the service can be used towards other Mountainview Training or Services. 
  • Courses are transferable if CourseHorse is notified otherwise an administration fee will be applied.

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All classes at this location

Start Dates (10)
Start Date Time Teacher # Sessions Price
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Sep 29 8:30am - 5:00pm Central Time TBD
Wed, Sep 30 8:30am - 5:00pm Central Time TBD
Thu, Oct 01 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 06 8:30am - 5:00pm Central Time TBD
Wed, Oct 07 8:30am - 5:00pm Central Time TBD
Thu, Oct 08 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 13 8:30am - 5:00pm Central Time TBD
Wed, Oct 14 8:30am - 5:00pm Central Time TBD
Thu, Oct 15 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 20 8:30am - 5:00pm Central Time TBD
Wed, Oct 21 8:30am - 5:00pm Central Time TBD
Thu, Oct 22 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 27 8:30am - 5:00pm Central Time TBD
Wed, Oct 28 8:30am - 5:00pm Central Time TBD
Thu, Oct 29 8:30am - 5:00pm Central Time TBD
Start Date Time Teacher # Sessions Price
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 03 8:30am - 5:00pm Central Time TBD
Wed, Nov 04 8:30am - 5:00pm Central Time TBD
Thu, Nov 05 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 10 8:30am - 5:00pm Central Time TBD
Wed, Nov 11 8:30am - 5:00pm Central Time TBD
Thu, Nov 12 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 17 8:30am - 5:00pm Central Time TBD
Wed, Nov 18 8:30am - 5:00pm Central Time TBD
Thu, Nov 19 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 24 8:30am - 5:00pm Central Time TBD
Wed, Nov 25 8:30am - 5:00pm Central Time TBD
Thu, Nov 26 8:30am - 5:00pm Central Time TBD
8:30am - 5:00pm Central Time TBD 4 $1,999
This course consists of multiple sessions, view schedule for sessions.
Tue, Dec 01 8:30am - 5:00pm Central Time TBD
Wed, Dec 02 8:30am - 5:00pm Central Time TBD
Thu, Dec 03 8:30am - 5:00pm Central Time TBD

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School: Mountainview ITSM

Mountainview ITSM

Mountainview ITSM specializes in Information Technology Service Management. We have been delivering services since 1992. We are a World-wide Accredited Training Organization and Accredited Courseware Provider for:

  • ITIL
  • ISO 20000 
  • ISO 27000
  • PRINCE2
  • MoR
  • and more
Mountainview’s success is directly attributable...

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